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Marketing + AISeptember 22, 2026 · 14 min read

GEO and AEO in 2026: how to help AI understand, cite and recommend your brand

ChatGPT, Gemini and Google AI now shape brand discovery. Understand how GEO/AEO works, which signals matter and how to measure whether AI mentions, cites or recommends your company.

By Kresca Team

Showing up on Google is no longer enough. ChatGPT, Gemini, AI Overviews and other AI systems are creating a new layer of digital discovery. The question is no longer simply whether your company appears in search results, but what AI understands about your brand, which sources it uses and whether it recommends you.

For more than twenty years, much of digital marketing revolved around one question: how do we show up on Google? That question still matters. It is no longer the only one.

Someone can now ask ChatGPT which Costa Rican agency can help with GEO and digital marketing, ask Gemini for the best private health insurance options in Costa Rica or use Google AI Mode to compare products, providers or destinations without manually visiting ten result pages.

AI interprets the need, searches for information, compares sources and builds an answer. That answer may contain only a handful of brands.

Businesses must therefore ask a new question: what needs to happen for artificial intelligence to understand our brand, trust the available information and include us in its answer? That is the problem GEO and AEO try to solve.

First: appearing, being cited and being recommended are not the same

One common mistake is treating “appearing in ChatGPT” as a single metric. In reality, very different outcomes are possible.

AI may use your page as a source without naming your company.
It may mention your brand without linking to your website.
It may recommend you when someone compares providers, products or alternatives.

In a generative answer, a page can serve as a source without the company's name appearing in the text. This practical difference is often described as a ghost citation: the knowledge contributes to the answer while the brand remains invisible.

Being a source does not necessarily make your brand visible.

A GEO strategy should therefore measure more than domain citations. It needs to understand when the brand appears, in which context, alongside which competitors and for which search intentions.

So, what are GEO and AEO?

The terminology is still evolving and no universal definition exists. At Kresca, we find this distinction useful.

AEO

Answer Engine Optimization

Aims to make your content clear, useful and reliable enough for an AI to use it when answering a question.

Question

“How does GEO work?”

ChatGPT

ChatGPT uses or cites an article from your company to build the response.

GEO

Generative Engine Optimization

Aims for an AI to understand your company, product or service well enough to include your brand within a relevant answer.

Question

“Which agencies offer GEO in Costa Rica?”

ChatGPT

ChatGPT mentions Kresca among the options.

In short: AEO makes sure the AI uses what you know. GEO makes sure the AI knows who you are.

GEO does not replace SEO

There is no parallel Internet exclusively for ChatGPT or Gemini. When a system needs current information, much of it still comes from the web, search indexes and retrievable sources.

Google is explicit: AI Overviews and AI Mode use its core search and quality systems. There is no additional set of technical requirements for appearing there, and established SEO practices remain fundamental.

OpenAI also uses web search for current questions and can include links and citations. It recommends allowing OAI-SearchBot if a site wants its content discovered and used in ChatGPT Search.

The foundation remains familiar: a crawlable, technically sound, well-organized website with useful, specific and trustworthy information.

The difference is what happens after the content is found.

How AI decides which information to use

Generative search does not always work like traditional search. Faced with a complex question, a system may split it internally into several related questions.

Google calls part of this process query fan-out: the system runs multiple searches around different aspects of the question and uses those sources to create a more complete answer.

For “What is the best family resort in Guanacaste for traveling with a baby?”, the system might investigate location, child policies, family activities, recent reviews, all-inclusive plans, airport distance and availability.

Ranking for a broad keyword such as “Guanacaste hotel” is no longer enough. A brand needs clear, deep information that answers the questions surrounding the decision.

This makes descriptive titles and focused pages more important: every URL should make clear which specific question it answers rather than hiding several unrelated answers behind a generic label.

AI needs to understand quickly which question each page answers.

Clarity before “GEO tricks”

Do not write to trick an LLM. Write so it is extremely easy to understand your business.

  • +What it does and for whom.
  • +Which markets it serves.
  • +Which products or services it offers.
  • +What makes it different.
  • +What things cost and which conditions apply, when relevant.
  • +What evidence supports its claims.

A page called simply “Solutions” communicates relatively little. “Artificial intelligence automation for companies in Costa Rica” conveys much more before a system even reads the full page.

Introductory paragraphs should answer the primary question quickly. Depth, cases, comparisons, methodology, data and context can follow. This does not mean writing robotic content. It means removing ambiguity.

Original information becomes more valuable, not less

If every company uses AI to produce slightly different versions of the same information, generic content becomes abundant. What AI cannot invent or find repeated across a hundred sites becomes more valuable.

First-party data
Real cases
Methods
Outcomes
  • +Experiments and research.
  • +Original comparisons and pricing.
  • +Inventory and internal statistics.
  • +Expert opinion and industry or market knowledge.

Google explicitly recommends unique, useful and non-generic content for its generative experiences. If every page says exactly the same thing, none adds much value as a source.

Your website does not control your brand's entire story

AI can form its perception of a company from many sources. Your website is one, but directories, media, reviews, articles, business profiles, marketplaces, specialist publications, communities and third-party sites also matter.

You may call yourself one of Costa Rica's leading artificial intelligence agencies, but that does not automatically make the claim a fact for a system comparing providers. The question becomes: what other signals support it?

That is why digital PR, reputation, backlinks, reviews, partnerships and third-party presence connect directly with GEO. This is not simply about getting links. It is about building enough distributed evidence for a machine to understand who you are and where you fit.

The myth of schema as a magic GEO button

Structured data remains important. It helps define products, companies, people, events and locations in machine-readable ways. But selling it as a hack for appearing in ChatGPT would be a mistake.

Google says there is no special schema required for AI Overviews or AI Mode. Structured data should match visible content and can help describe entities, but it cannot guarantee a citation, mention or recommendation.

GEO is not solved by installing a plugin. Technical structure helps, but it cannot replace content, relevance, authority or clarity.

How to put GEO and AEO into practice

  1. 01

    Define the questions that truly matter. Start with decisions rather than keywords: which provider to hire, what it costs, which option is best and what someone needs before buying.

  2. 02

    Measure how the brand appears today. Test questions across systems and record mentions, citations, recommendations, competitors, sources and descriptions.

  3. 03

    Correct the entity's basic information. Name, category, services, location, markets and value proposition should be clear and consistent.

  4. 04

    Build content around specific questions. Add comparisons, real questions, methodology, data and evidence when they create value.

  5. 05

    Strengthen external signals. Earn legitimate mentions, editorial coverage, reviews, associations and relevant independent sources.

  6. 06

    Review the technical layer. Ensure important content is crawlable, available as text and supported by descriptive URLs, titles and clear internal architecture.

  7. 07

    Measure change continuously. Separate mentions from citations and record platform, market, language, prompt and intent.

What you should not measure

Asking ChatGPT once a month for the best companies in a category and recording whether you appeared is better than measuring nothing. It is not enough.

Answers can change with phrasing, context, platform, location, available sources and timing. Measurement should look more like a small, ongoing study: monitor 30 or 50 meaningful questions and compare them periodically across ChatGPT, Gemini and Google AI.

The goal is to build a picture of the brand's share of visibility within the conversations that matter to the business.

Specialized platforms can help monitor mentions, citations, cited pages and share versus competitors. Search Console and Analytics remain useful for observing searches, pages and visits, but should not be interpreted alone as a complete measurement of recommendations inside AI assistants.

What should a company optimize: mentions, citations or traffic?

All three can create value, but they represent different outcomes.

Four different outcomes

01

Citation: your content becomes a source.

02

Mention: your brand gains recognition.

03

Recommendation: it influences a decision.

04

Click: it brings users into an environment you control.

Some impact happens before the click. A person can ask AI for options, receive three names and then search for one brand directly on Google. Analytics may attribute that visit to organic or direct traffic, even though AI created the influence earlier.

SEO + GEO + brand, not SEO vs. GEO

It is tempting to turn every technological shift into a battle of acronyms: SEO versus GEO, Google versus ChatGPT, human content versus AI content. Reality is less dramatic.

  • +Maintain a technically solid website.
  • +Explain the business clearly.
  • +Create genuinely useful information.
  • +Build authority and keep data consistent.
  • +Earn recognition beyond owned channels.
  • +Measure how each platform represents the brand.
GEO adds a new layer. It does not eliminate the ones beneath it.

And this is only beginning

So far, we have discussed AI that searches, synthesizes and recommends. The next stage is already emerging: systems capable of completing tasks on people's behalf.

Today: does AI recommend our company?
Tomorrow: can it interact with our company and complete a task?
Book, quote, buy, schedule, request or compare availability.

At that point, GEO stops being only a visibility problem and starts becoming a digital infrastructure problem.

Read next

The next question

Beyond GEO explores what happens when AI stops recommending and starts acting on people's behalf.

Do you know what AI is saying about your brand?

At Kresca, we approach SEO, GEO and digital marketing as parts of the same discovery system. We do not begin by adding content for its own sake.

We begin by understanding what customers ask, how AI answers today, which competitors appear, which sources it uses and where real opportunities exist to improve.

How we can help

Professional GEO and AEO service

The free check provides an initial clarity assessment based on one URL or pasted text. Our professional service goes deeper with multi-engine visibility audits, competitive analysis, citable content, entity signals, brand authority and ongoing monitoring. See what is included and how we work.

Sources and technical reading

It is no longer enough for Google to know you exist. The question is whether artificial intelligence understands why it should recommend you.

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